What’s right and what’s next in the market today? Our observations on the intersection of design and business.
Service design, as a concept, has not been top of mind in the U.S. over the past decade. Why does it matter now?
Americans love their cars. So what would it take for people to actually get rid of their vehicle?
How much free time do people actually have in a day to work on someone else's problem?
Why is it that too often we see smart people defending bad ideas?
A start-up (read: you) can't afford to wait until after its product launches to get to know its customers.
People are willing to go through the dark, dangerous cave, fighting monsters and digging through the dirt just to find the gold.
All signs are pointing in the same direction, and that direction is towards a substantial spending shift in advertising towards interactive media.
If at the heart of design is the endeavor to solve a problem, then in theory, there are as many opportunities for design as there problems to solve.
Among my favorite things is getting to see good people win. It was an absolutely wonderful experience to be with Avner and Dave from boxee earlier this week at CES iStage.
In our current world of un-conferences, regular meet-ups, and foo-camps, I easily forget about how unidirectional traditional conferences can be.
It may sound entirely self-evident - "focus on the brand, stupid" - but I'm increasingly thinking that proposition is flawed, or at least in need of some retrofit.
Your phone is now your credit card and your cashier.