Reports to: GM, International
To apply: Please submit a resume
OverviewDirector, UX leads and ensures adherence to a best practices, human-centered approach to UX design at Method. With the VP, UX, the Director, UX will define and promulgate industry-leading practices for all aspects of Method’s UX practice. A Director, UX, will ensure that those principles are carried out in Method work, by developing appropriate work plans during the business development process, by modeling those practices in project work, and by overseeing and mentoring other UX designers, ensuring quality deliverables and helping junior designers understand and model Method practices.
Primary Responsibilities- Leading initiatives for developing and refining UX best practices and processes.
- Working with the VP, UX and other Method personnel to develop effective, collaborative processes for delivering strategic and innovative solutions to business problems and client needs.
- During the business development process, working with client services personnel and other discipline leads to create project plans that support best practices and deliver against the client’s goals.
- Executing, and lead other UX designers in executing, quality deliverables for all aspects of UX work, including user research and analysis, requirements definition, conceptual design, content planning, interaction planning, interaction specification, and quality assurance. Creating project deliverables that clearly and persuasively communicate the UX strategy and the reasoning behind it.
- Mentoring UX designers and Senior UX Designers in developing their UX skills and, with the VP, UX assisting them in growth along a planned career path.
- Participating in recruiting and screening potential members of the UX staff.
- Creating user experiences that can be mapped directly to the business and user requirements of the project.
- Representing the user experience requirements of the project to other team members and to the client.
- Working collaboratively with project teams to develop user experience approaches that take into account requirements and feedback of other team members. Also, providing appropriate feedback to team members to ensure that user experience requirements are met.
- Staying abreast of industry best practices for UX design and processes, and for any project, gathering sufficient information to support appropriate UX design for the given platform and technology.
Qualifications- 8+ years experience in UX consulting, spanning multiple industry verticals and at least two of the following mediums:
- Large scale consumer or B2B websites
- Interactive web applications
- Desktop Software
- Mobile
- 10’ UI
- Product interface design
- Proven experience leading UX teams
- An understanding of how to implement design thinking to influence business outcomes.
- Ability to plan, carry out, and analyze user research (ethnography, workshops, interviews, usability sessions, etc.) effectively to define user needs, attitudes, and expectations.
- BA or MA in Interaction Design, Cognitive Science, or HCI, or related experience
- Effective communication skills (both in conversation and in writing), especially focused on running workshops and presenting and defending UX designs and decisions
- Ability to work with technology experts to uncover and understand technology requirements and capabilities as they relate to user experience.
Fluency with standard UX design tools, such as Adobe CS3, Visio, OmniGraffle, Office, etc.



