Reports to:
To apply:
OverviewThe Director, User Experience (UX) leads and ensures adherence to an innovative,
user-centered approach to UX design at Method, while attracting and retaining the
best designers. With Experience Designer leadership, the Director, UX will define
and promulgate industry-leading practices for all aspects of Method’s UX practice,
including user research and analysis, interaction design, and usability. S/he will
practice and speak for those standards within the UX team, within project teams,
within studios, with clients, and in the industry.
A Director, UX, will ensure that those principles are carried out in Method work, by
developing appropriate work plans during the business development process, by
modeling those practices in project work, and by overseeing and mentoring other
UX designers, ensuring quality deliverables and helping junior designers understand
and model Method practices.
Primary Responsibilities* Lead the development of creative; combining strategy, research, interactive
design, creative content and technology.
* Lead initiatives for developing and refining UX best practices and processes;
communicate plans and outcomes at a cross-studio level
* Partner with the creative services manager to attract and retain the best UX
designers; Mentor, inspire, and provide support to other UX designers on client
and studio projects, and their career path
* Participate in new business pitches to win new, and extend existing client
relationships. Work with client services to scope projects for clients, with
specific responsibility for creating a work plan for UX processes designed to
deliver against the client’s needs.
* In collaboration with design leadership and strategy, define and refine
processes and practices with regards to user research, design planning, and
usability studies.
* Present concepts, facilitate brainstorm sessions, and workshops with clients
and studio teams
* On key projects, planning, executing, and leading other UX designers in
implementing each step of the UX process, including discovery, user research
and analysis, requirements definition, conceptual design, content planning,
interaction planning, and interaction specification
* Work with design leadership and client services on project pricing, team
utilization, realization, expenditures, and staffing issues.
* Continually explore opportunities to enhance, improve, and expand Method’s
methodologies and service offerings.
* Continually enhance Method’s knowledge of the design industry and competitive
landscape.
* Represent Method UX to the industry; speak at industry events and publishing
thought leadership materials to appropriate venues (conferences, publications,
company website, blogs, etc.)
Qualifications* Proven experience leading UX teams
* An exceptional portfolio showcasing innovative design solutions.
* 10+ years experience designing workflow, interaction and UI for two or more of
the following:
- Large-scale, web applications (B2C or B2B)
- Desktop Software
- Mobile Devices
- Interactive TV / 10’ apps
- Product interface design
* BA or MA in Interaction Design, Cognitive Science, or HCI, or equivalent
experience
* Expertise in human interface guidelines, standards, and best practices as they
apply to platforms
* Effective communication skills (both in conversation and in writing), especially
focused on running work-sessions and articulating and defending design
decisions.
* Ability to work with technology experts to uncover and understand technology
requirements and capabilities as they relate to design deliverables.
