AOL Corporate Site

Bringing a Transformed Company to Life Two decades ago, AOL was the Internet's undisputed powerhouse brand, the leading provider of dialup access and aggregated content on the Web. Since then, the Internet has changed dramatically, and so has AOL. With dialup customers fading fast, and content exploding across the Web, AOL continued to drive success by radically changing their business model. Challenge Over the past few years, the brand has evolved from a paid portal to a competitor to free portals like MSN and Yahoo. To show its changed business, AOL underwent a rebrand. However, communicating the brand required a product that embodied the new AOL. The impetus for a vibrant new corporate site was obvious - a new leader, new strategy, and a new corporate brand. Having worked together for years, AOL looked to Method to define their corporate - and brand - presence. The challenge was in translating that into something tangible. For Method, the mission was clear; it was time to celebrate the new AOL - and do it by embracing, clearly and unabashedly, the kind of company AOL had become. Approach Method began by rethinking the traditional architecture, which had kept AOL's properties, and personality, hidden from view. The solution: Scale down written content, replace it with briefer, more salient messaging, and make a wealth of video and imagery the focal point of the page. The principle was simple, says Milena Sadee, one of Method's creative leads: "Less to read, more to see–a holistic view at a glance." The new page experience is divided into three distinct bands: main copy on the left, video at the center, and a collage of facts, stats, quips, quotes and photos on the right. The collage says Sadee, "is the 'voices layer;' it's all about the personality of AOL. While videos reflect what AOL puts out, this layer shows what AOL's made of - the facts, the people, the ideas that make AOL what it is." The videos and voices extends throughout the site, reinforcing the spirit of AOL life. The new AOL corporate site is also a stronger resource for recruitment - essential for a company now committed to developing the best original content and ramping up efforts to hire and nurture a new generation of online talent. Outcome Playful and engaging, AOL's new presence is a true portrait of a transformed company, one determined to thrive in a challenging era under dynamic new leadership. Most remarkable, Method accomplished the transformation on a super fast-track schedule - all told, the site went from kick-off to completion in a mere six weeks.

Method

Method crafts brand experiences that help businesses harness the competitive advantage of design. Your brand should tell a consistent, inspiring story at every consumer touchpoint. For that, you need a new approach. A new logic. A new Method.

Fortune

03 Sep 2010

Play to win: The game-based economy

JP Mangalindan

PSFK

11 Aug 2010

The Power of Immediate Feedback

Kyle Studstill

Adam Dole
The success of any new product or service relies on more than just new features and functions, bells and whistles, or a creative campaign. Successful games are known for their addictive levels of engagement. How can businesses leverage game-like design principles to create greater value for products and services over time?
Gaming for Behavior Change

Place, Space, and the Mobile Interface

Claudia Bernett
For brands and consumers, what are the implications of hyper-connectivity?

The Customer Journey and Repair/Return Policies

Jade Dalton

20 Jul 2010
In thinking about service design, perhaps the most forgotten and un-sexy aspect is a company's repair/return policy.